Privacy Policy

This Privacy Policy explains how Print Palette processes personal data when users visit grapecurtainpath.makeup, submit print inquiries, upload image files, request test prints, or arrange collection and local delivery in Bahrain.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
01

How We Use Data

We use personal data to answer inquiries, review uploaded files, check resolution and crop issues within the agreed pre-flight scope, prepare quotes, manage test print review and final approval, produce printed products, arrange packaging, collection, or local delivery, process payments, maintain records, secure the website, and comply with legal obligations. We do not use customer files to verify spelling, names, dates, legal wording, or factual accuracy beyond the specific file-preflight review requested by the user.

We process personal data only for operational, service, and compliance purposes tied to the site.
02

Service Providers

We may share personal data with payment processors, delivery or collection support providers, hosting and technical service providers, and other operational partners that help us run the website and fulfill orders. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned tasks.
03

Legal Disclosure

We may share personal data where disclosure is required by law, court order, regulatory request, or similar legal process. We may also disclose information to protect our rights, investigate misuse, or respond to a lawful claim involving our services or records.

We disclose data to public authorities only when a lawful basis requires it.
01

Data We Collect

We may collect contact details, order and inquiry information, uploaded image files, file specifications, print preferences, proofing notes, payment-related records, delivery or collection details, and technical data such as device and usage information. We use this information to handle print requests, review files for resolution and crop issues, prepare quotations, manage test prints and production, arrange collection or local delivery, and maintain site security and records.

The data we collect depends on the inquiry, order, and support steps used on the site.
02

How We Collect Data

We receive personal data when users submit an inquiry, upload files, request a quote, approve a test print, place an order, or communicate with us by site forms or email. We also collect limited technical information through the website and related systems, including browser data, log records, and cookie-based information used for basic site operation and measurement.

Most information comes directly from users, while some technical data is generated automatically.
03

Cookie Types

Our site may use essential cookies that support page functions, session cookies that help manage forms and uploads, and preference cookies that remember basic settings. We may also use limited analytics cookies to understand site performance and improve usability. We do not rely on cookies to make decisions with legal or similarly significant effects.

We use only standard cookie categories needed for operation, measurement, and preference handling.
04

Cookie Controls

Users may control cookies through their browser settings and, where available, through on-site preference tools. Blocking certain cookies may affect form handling, file upload functions, or other features that rely on basic session support. Cookie settings do not usually stop all technical data collection, such as server logs needed for security and operation.

Browser settings can usually limit or remove cookies, although some site functions may be affected.
User Rights

Your Rights

Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to processing based on legitimate interests where that ground applies. Some requests may be limited where we must keep information for legal, accounting, or operational reasons.

Available rights depend on the nature of the data and any legal limits that apply.
Requests

Rights Requests

To submit a rights request, users should provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or clarify the scope of the request before responding.

We may need to confirm identity before acting on a rights request.
Data Retention

Data Retention

We retain personal data for the period needed to manage inquiries, complete print services, resolve file-preflight questions, handle payments and delivery, and keep business records. After that, data is deleted, anonymized, or archived where retention is required by law or for legitimate recordkeeping purposes.

We keep data only for as long as needed for the relevant purpose or legal requirement.
Policy Updates

Policy Updates

When we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We may revise this policy to reflect changes in our practices, systems, or legal obligations.
Privacy Office

Contact Information

Privacy email
Privacy phone
+973 3618 9538
Mailing address
4308 Road, Block 343 Mina Salman Industrial Area
Privacy contact